Double tracking?

Hello. I’ve stumbled upon a question that I cannot solve. My page report tracks the pages twice, with the www. and without it. Is there a way to avoid this?

Hi there!

I checked both versions and something strange that I noticed is that when I enter without “www” and save my consent decision and then add “www” to the URL, it displays the consent banner again.

It behaves like these were two separate websites (tracked by the same code) - is it the intended behaviour? If not, there might be something incorrect with the domain setup. Usually servers are configured in a way that you redirect the visitor from the non-www version to the other, or vice versa, to ensure consistency.

Thank you, our developers will fix this.

And of course - after it’s fixed (and you redirect visitors to one URL), your reports will be consistent :slight_smile: