Unfortunately until our integration is released in Google’s Community Connector Gallery, we need to provide direct links, which means that when we update the connector, it needs to be manually updated with this link.
@Dmity this is a known issue with Custom Connectors in Google Data Studio. Unfortunately when they are installed from outside of the official gallery, each time you update the connector, it’s added as a separate item on the list.
Do you also see a new item on the list here? If not, that’s the connector you used previously.
I know that this is inconvenient - sorry about that. Like I mentioned, we want to get our connector released in Google’s gallery, which will make updating it much easier.
You can test the new version by switching between connectors in a test report.
If the report shows that a source was removed, you can add the new one back by clicking on “Edit”, then by going to the “Setup” tab for widgets that are not working and selecting the “Data source”, like this:
So I’m getting the error with the latest connector.
Could you please check the logs with the connect attempts to understand where it’s failing? as I mentioned before I got the error with the old key, then I added a new key and creds, but I still getting the same error.
@Piotrek , I created 3rd key according to the specified article, copied the creds, followed the link Looker Studio Overview , entered the creds and the account name, which I took from Piwik PRO > Menu > Administration > Settings > Subscription , but I got the same error.