Non of the events fired in piwik pro

Data collection and tags
1

I have created a sample site in shopify to test the piwik pro events. The url is below mentioned . the issue is in that site non of the piwik pro events hit. But only page view fired.

My Store

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In above screenshot you can observe that the add to cart had captured in GA4 but in Piwik Pro it doesn’t hit.

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check and can you help me through this

2

Hi @rasheeda,

It looks like you are using both Piwik PRO and Matomo at the same time. Please refer to this guide if you’d like to continue using them together on a single site: