Orders duplicated issue

Im having a issue in the case when user refresh multiple times the thankyou page, the orders is collected each time the page load and create a data accurary issue with our revenue report.

Here is an example

How to make possible that an order with same orderID is not count multiple times?

Thanks in advance

Hi @MMiraculeux, welcome to our community forum.

Is this a screenshot from today? We’ve introduced the Order ID deduplication mechanism with our latest release Version 16 - Piwik PRO.


Hello @pslonina this is an order from september 15
Do i have to update the code or not?


@MMiraculeux No, everything should work fine now. Please check it on your end and confirm.

Thank you

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