When logging into the Piwik Pro dashboard I receive an error saying ‘no site or app selected’. This is evidently a permissions issue but our account owner is currently on annual leave.
As I need access to the dashboard this week is it possible for support to set me up with the correct permissions in his absence?
Thank you!
Hello @Cara and welcome to our community!
Have you checked in upper right corner if you can select your instance from the list?
Hi there - I have and it just says ‘no items available’!
We cannot change access permissions on your instance @Cara. You will have to contact someone from your company with administrative access to change those settings.
Here is article about permissions for modules that might be helpful:
Ah ok - apologies our account owner is on annual leave and as I need permission this week I was told by someone in support to leave a message here. I will wait until the account owner is back in that case. Thanks
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