I’ve set up a goal in Piwik PRO which is based on “Visit page with URL” & “URL Contains”. I can see from page reports that the page has been visited but the goal report still shows 0 conversions. I’ve rechecked the URL and the date - everything looks correct. Why is my report showing 0 conversions?
The Screenshot shows a page report in which a user visited a url containing this: “/resources/thank-you/?resource=Transition to a Cookie-less Future: A Guide for Brands” on the 15th April.
This is set up as a goal “Viewed Transition to Cookieless Future Guide” in the goal section of Piwik and yet no goal conversion has been registered. I don’t understand why.
You have to encode the URL correctly. Try with such string: /resources/thank-you/?resource=Transition%20to%20a%20Cookie-less%20Future%3A%20A%20Guide%20for%20Brands
I’ve done exactly as you suggested - I set up a new test goal with the string /resources/thank-you/?resource=Transition%20to%20a%20Cookie-less%20Future%3A%20A%20Guide%20for%20Brands and then visited the page yesterday. My page view appeared in the tracker debugger and I can also see the page view in the pages report but my goal report still shows no conversions.
For some reason, your URL has colon sign encoded in a different way. Actually, it’s not encoded. I cannot really reproduce. Maybe there is some issue with URL encoding on your site? To debug further, I added an additional goal, so we have 2 test goals - one with full encoding, and 2nd one without encoding for the colon. Can you test it now? We’ll check which one works with your setup.
BTW. to check the original request, you can always use the `</> icon near the event name in tracker debugger. There you can check the real URL that was sent to the tracker (via url param).