Session time mismatch in PiwikPRO and Google Data Studio

API & integrations
1

Hi,

I use Google Data Studio (GDS) to process some data gathered by PiwikPRO, most values are transferred accurately, but some have a considerable mismatch. Average Session Time and Average Time on Page values show intolerable mismatch:

Session_Piwik
Session_Piwik538×635 22.3 KB

Session_GDS
Session_GDS1314×243 30.8 KB

Is there a way to find the cause of this problem? Is it possible to see the exact formula PiwikPro is using to calculating the average result for these values to be able to replicate it in GDS?

Thanks,
Alex

2

Closing as it duplicates Data mismatch in PiwikPRO and Google Data Studio Please ask further questions regarding this topic there.