Hi, I decided to develop an alternative heatmap visualisation that would fulfil my needs and just published a stable version on the Chrome store - feel free to check it out. Below please find 1 minute presentation I prepared:
Hi @gonerator! This looks fantastic. I need to set aside some time to explore it more.
Been struggling with the heat/clickmap so thought I’d give this a whirl. Really liked it, but I think I basically have the same issue here as with the official one, which is that there’s 0’s behind ‘displayed items’ and ‘skipped’. Did also run into an issue that clicking between pages didn’t update the queried URL, but a hard refresh on the page did.
Hi @Sam. Glad you liked it! Regarding your issues:
- by 0’s you mean that there just was no data to display at all? Have you verified you have it tracked and you’re choosing all the options? have you tried fetching data manually? Are the Page stats displayed?
- URL not updated may be due to given website being single-page-app. It seems I haven’t thought of handling it, just regular reloads. I will make a note to add that
Maybe you can share a screenshot of what you’re seeing in the panel and I can suggest you next steps
Thanks for the quick reply! Yeah, page stats are showing, but not the overlay. I think there must be some issue with the collecting. See attached screenshots (showing that piwik’s own one is also clearly struggling since it shows at max 1 click on each page and the whole page just is one big pink overlay).
Thanks! For some reason, on kulturstudier.no/studier, events are recorded without the name, which identifies the element:
It works properly on kulturstudier.no though - please check if maybe heatmap displays there first.
Then it’s down to what is the difference between those pages, are you handling recording of heatmap clicks with the same script on both?
Same script for the whole site. Here is what the results show for kulturstudier.no. Here there are 4 skipped (not found) items, which is still way too low given traffic.
This is ok. The “not found items” that are on the screenshot are clicks into Piwik’s heatmap that’s laid on the top of the page - as you used it earlier.
Anyway the data on the main site was recorded for me OK.
You need to verify if you have the data in the reports: Custom Events → Heatmap events → Click → and there should be numerous element paths recorded. Then by adding the dimension ( “+” button ) of Page URL you can see on which URLs they were recorded.
If the data is there they should at least appear in skipped items if your website structure changed for example, but looking at what you have here I don’t think that’s the case.
Apart from what you might have already recorded, it’s very weird why events on the /studier subpage are recorded without “custom event name”. That is definitely not right.