Calculated metric not recording data

Hi everyone,

I’ve asked this question before, but the topic was closed. Sadly it still isn’t working like it should.


I want to track engagement score in the form of Goal Revenue divided by visitors. I’ve set up a calculated metric for this, and the validation is succesful.

However, on our dashboard, when I want to show it in a table divided by channel, it doesn’t give me any data. And there have been goal completions. I even see Goal Revenue in the Goals reports.

The name of the calculated metric is Engagement score.

What am I doing wrong?

Hi Laura,
it looks like a bug. I was able to reproduce that when at least one of goals didn’t have any revenue data for a given period. When all goals have revenue data then it works fine. Passed that information to the product team.

Oh thank you so much for looking into it!

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.