Click event not firing

Data collection and tags
1

Hi,

i have an issue i have made a custom event as per piwikpro guide, and i made a click trigger that triggers on click class.

The problem is that in the debugger it adds in the trigger

Event
equals
“stg.capturingClick”

and if i go to the event log the stg.capturingClick happens when i click the link but the datalayer is empty so the tag doesnt fire.

in the stg.click event though the clickclass i assigned is in the datalayer, but it just doesnt use that event in the trigger.

2

Hi @tobi0064,

In order to use the stg.click event, you need to disable this option in the click trigger -

image
image1340×157 17 KB

When this is enabled it will use the stg.capturingClick

3

Hi @kamilb

it has never been on

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image1392×834 47.8 KB

But it actually worked when turning it on, so thanks for your help! :slight_smile:

4

Hi @tobi0064,

Sorry for the confusion.
It seems that its the opposite so basically when its turned on it will use the stg.click.