Collect Vimeo video data not working

Data collection and tags
1

Hi,

I followed the tasks displayed on Collect Vimeo video data | Piwik PRO help center for connecting Vimeo to PIWIK Pro. However, the tag for the “Vimeo tracking event” never fires.

I checked during debugging and in the data layer for every event I cannot find an event where in the data layer it says ‘vimeo’. Even after I have clicked and started to play the video on my site. Is there a step I have missed? All events are stg. events with pageView, pageLoad, click and capturingClick. The created variables event_category etc. (named in the support article) are also empty.

Videos are loaded after clicking on the thumbnail. Then an

2

Hi there!

Could you share the URL to the website you’re referring to? You can do it here or send me a direct message :slight_smile:

3

Thanks for you response. Unfortunately the website is not available online yet.

4

Alright, were you only checking events in the Piwik PRO debug panel? If yes, could you also check the data layer?

5

The datalayer for all click events when the video is playing is empty. For scroll events it only shows the stg.scroll event name. Clicks on within the video (e.g. pause or play) are not registered as clicks by the events in the debug overview.