Consent banner isn't showing anymore

[Joachim]

The consent banner disappeared on my website. I didn’t change anything on my site. Data was tracked til October, 31st. I have no idea what happened.

[anthonybartczak]

Hi @Joachim,

Could you share the website URL? Either here or in a private message.

[anthonybartczak]

@Joachim

The consent banner disappeared on my website.

So it looks like you are inserting Piwik PRO through Google Tag Manager.

I don’t see the full Piwik PRO container being added (Tag Manager, Consent Manager, tracking code), so that’s why you are not seeing the consent banner.

• This is the current installation method
• This is the method you want to use to add the Piwik PRO consent banner on your website

[Joachim]

Thanks a lot! It works again.