Hi. I turned the consent form off, but it still appears on my website - along with my cookiebot. How do I remove your consent form from showing?
Hi. How did you disable the consent form? Can you show a screenshot?
Is the website available publicly? Can you share the address here or on priv? I checked the URL from the screen and the form does not appear.
I removed the tracking code, because of the extra consent form. Is the tracking code active now again (justed turned on)?
I see that the code is installed and consent popup doesn’t appear. Maybe it was some cache on your end? Please also check in the incognito mode.
Yes, I think it works now. Thank you!
Like you just saw yesterday I have installed the code. But how come I have no visitors (or anything) on my reports?
Hi. It’s because you’re using also Matomo on your site and it causes errors in browser’s console. See this article: Can I use Piwik PRO and Matomo at the same time? | Piwik PRO help center
Ok, thanks. I have changed the Matomo code, so it now sends to Piwik also. Should I remove Piwik code from the website?
You forgot about quotes in ilne 405 (browser’s console shows an error):
_paq.push(['addTracker', https://relevans.piwik.pro/ppms.php, 4ea8f3a2-3d85-4e81-9fc3-623cab5b5759]);
So, currently the whole Matomo tracking might not work. If you are to add Piwik PRO in such a way, you’ll have to disable the Piwik PRO tag within the Tag Manager module.
Mentioned code uses variables that contain that data. If you want to put it there directly, you have to use single quotes.
_paq.push(['addTracker', 'https://relevans.piwik.pro/ppms.php', '4ea8f3a2-3d85-4e81-9fc3-623cab5b5759']);