Hi, I use Google Data Studio (GDS) to process some data gathered by PiwikPRO, most values are transferred accurately, but some have a considerable mismatch: [GDS] As seen from the screenshots, the number of new visitors for the same period is 2,681 while in GDS I get only 2 visitors. Session ti…

Hello @Alex , I just checked and unfortunately I cannot reproduce your issue - the numbers seem to match what I see in my Piwik PRO account. I used the same conditions and the same date ranges across both products. Piwik PRO: [image] Google Data Studio: [image] Did you change the control scop…

Hi, @Piotrek , the scorecard filter you proposed solved the problem, thanks a lot! Any ideas how to fix “session time” and “time on page” mismatch? Regards, Alex

Hi @Alex , Is my guess correct that you are comparing stats for a particular location? In the screenshot from Piwik PRO Analytics, I see the following text: “Country › Subdivision › City”, which suggests that you are looking at the Locations report. If that’s the case, it’s important to make sure t…

Hi @Piotrek , it’s not about the locations, the values differ regardless of geography

Hi @Piotrek It is the same in my report. I do not even try to calculate the average session time in a table. The value itself is wrong. When i try to use the metric “session time” it somehow shows a huge number. So therefore i considered its the aggregated session time. There is no metric which is …

Hello @Markus_Reiter @Alex , We are currently working on an update for our Google Data Studio connector where we will address your issues. I’ll update this thread once we have more information.

Hi @Piotrek , has this problem been fixed?

Not yet, we had to push back an update that fixes this. Right now we are targeting next month. Once it’s ready, average session time will be available as an additional metric in your data source.

Hello, We have released a new version of the Data Studio (Looker Studio) connector which introduces multiple metrics based on averages, including Average session time and Average time on page. You can find the link to the latest version in our Help Center article here: Looker Studio (Google Data S…

Data mismatch in PiwikPRO and Google Data Studio

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Data mismatch in PiwikPRO and Google Data Studio

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