Didn't receive email confirmation

Hello there,
I created an account but never received the confirmation email.
I don’t receive the emails to reset my password neither.
I’m stuck here, I contacted the helpdesk which redirected me to this forum.

Can someone help me access my account?

Thanks!

Hi @Lucile
I will contact you through a personal message for more details that will allow me to find your account.
Tymek