When comparing clicks, costs, and CTR from the different Google Ads Campaigns in Piwik with data in Google Ads, I get wrong numbers in Piwik. The numbers in Piwik are much higher than in Google Ads.
Can anyone help me?
When comparing clicks, costs, and CTR from the different Google Ads Campaigns in Piwik with data in Google Ads, I get wrong numbers in Piwik. The numbers in Piwik are much higher than in Google Ads.
Can anyone help me?
Hi!
Some examples would be helpful, screenshots at best from both tools to see what is compared and for what time periods.
Hi, thanks for the screenshot. Do you have the same time zone configured in both tools?
Yes I already checked that ![]()
Passed to the engineering team and it will be checked in the next few weeks.
Is there a fix to this yet? I still see the wrong data.
@Klovfod after initial review the issue wasn’t identified.
Could you provide comparison screenshots between Google Ads and Piwik PRO with complete data for ad groups of one of those campaigns?
Is the data invalid for a date range you provided initially or does it also happens for other date ranges?
Is there any solution to this problem?
Hi Jarek,
Could you help me with this?
Not much I can do, it’s queued in the maintenance for further investigation and has to wait.
@Klovfod The analysis of our daily data consistency has revealed a discrepancy between the number of clicks recorded in our system and the count provided by the Google API. The data, which is downloaded once from the API and saved, represents a snapshot of the subsequent day’s data. In your case, the ‘click_view’ report shows a significantly higher number of recorded clicks compared to the ‘ad_group_ad’ report. This suggests that a large number of clicks may have been invalidated after the data was retrieved from the Google API, either automatically or manually. Due to the mutable nature of the click count in the Google API, we cannot definitively confirm this. While some discrepancy is expected, the scale in your case is unusually high. However, we understand that this discrepancy may cause confusion. It’s important to note that Google may change data over time, and there’s limited action we can take on our end, apart from delaying data retrieval. We are committed to providing the most accurate data possible and will continue to monitor and adjust our processes as needed.
Curious if any progress with Google Ads showing wrong info, especially name and LOCATION. Google Ads shows 25 clicks all from Local Metro Detroit. Piwek shows 42 clicks with 50% outside of the USA?