I am not getting my analytics

Dear support,

since 3 days I have been trying to get my website report, but I am not getting any information… please see the attachment

what can I do?

Hi Sall,
could you check if you have any ad blockers enabled? If so, please whitelist the product and try again. Unfortunately, sometimes some of the requests are blocked by ad blocker and make the product behave a bit strange.

no I dont have any blockers…

Hello Jarek,

i tried yet again, and its working fine now. Did you change something?


Hi, I’m glad that it works for you now. We haven’t done anything specific so in case you experience the issue again, then let me know.

Thanks a Lot Jarek