Piwik Integration with WordPress for ECommerce

Reports and working with data
15

Hello @Mihir_Jadi,
I’ve reviewed your setup and it seems we are almost there, yet there are still some bits and pieces that require a slight touch-up. Please see more details below:

  1. General observations
  • There is an additional condition defined for the All page views trigger (it fires only on /checkout/order-received page path). Please note that Piwik PRO tag relies on this trigger, and therefore - the Piwik PRO tag doesn’t work correctly at the moment.
  1. The Product page

Single product page: https://lxt.gbtevents.com/product/prestbury-golf-club-thurs-7th-oct-2021/

  • Currently, the Add to Basket tag is fired on page view on the product page (the Product View trigger). You might want to reconsider this.
  • The _paq.push(["trackEcommerceCartUpdate",cart_amount]); line is missing in the Add to Basket tag, please see the example in this article.
  • Ideally - the data layer event should be pushed once a user clicks on the Add to basked button. It should represent the whole cart (not only the product the user is currently looking at)
  • The cart_amount key-value pair is missing in the data layer object (please see the example in this article)
  • Please note that the SKU should be a string (you can either change it in the data layer object or use .toString() method in your tags.
  1. The cart

Cart page: https://lxt.gbtevents.com/basket/

  • Please note that the SKU should be a string (you can either change it in the data layer object or use .toString() method in your tags.
  • The Cart Update tag and the cart_update data layer both look good, but the cart_update object should be pushed to the data layer every time something is added to the cart (or removed from the cart).
  1. Order confirmation

Order received page: https://lxt.gbtevents.com/checkout/order-received/9342/?key=wc_order_g0FmtJWKriV0K

  • The Test order confirmation tag is being executed by 2 triggers - order_confirmation and All page views (the one with the condition described above). That makes the tag to fire twice.
  • Please note that the SKU should be a string (you can either change it in the data layer object or use .toString() method in your tags.

To summarize what should be done in order for this implementation to work correctly:

  1. Please fix the All page views trigger and make sure the Piwik PRO tag works correctly. If the Piwik PRO tag doesn’t fire - other tracker methods won’t work either (It’s one of the reasons behind the issues described in the other post.
  2. You only need 2 tags/2 data layer objects:
  • Cart update - anytime anything is added/removed to/from the cart.
  • Order confirmation - anytime an order is confirmed/
  1. Please make sure that the SKU is a string (you can either change it in the data layer object or use .toString() method in your tags. This is one of the reasons behind the issues described in the other post.

I hope the above helps. Please don’t hesitate to submit additional questions under this thread :wink:

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