Tracking script is loading but no data


Our website ( has no data visible in our Piwik dashboard from July 14th 2023 onward.
ID: aa808eba-8cb2-48ea-86c2-d277792384d6

The basic tracking script seems to be loading, and it is setting cookies.

So why is there no data? Is there an issue with our account?

Any information on this issue would be great.

Kind regards,

Egor Kloos

Hi. I can see that the trigger for your tracking tag has some additional condition:


It should start working after removing it. You can also use the changelog in the Tag Manager to check who introduced this change and when.

1 Like

Thank you very much. Problem solved. And some internal instructions for the team.