Tracking script is loading but no data

Data collection and tags
1

Hello,

Our website (https://informaat.nl) has no data visible in our Piwik dashboard from July 14th 2023 onward.
ID: aa808eba-8cb2-48ea-86c2-d277792384d6
https://informaat.piwik.pro

The basic tracking script seems to be loading, and it is setting cookies.
https://informaat.containers.piwik.pro

So why is there no data? Is there an issue with our account?

Any information on this issue would be great.

Kind regards,

Egor Kloos
Informaat

2

Hi. I can see that the trigger for your tracking tag has some additional condition:

image

It should start working after removing it. You can also use the changelog in the Tag Manager to check who introduced this change and when.

3

Thank you very much. Problem solved. And some internal instructions for the team.