URGENT: Looker Data Connector Broken?

API & integrations
1

Good morning,

ALL of my reports in Looker studio that pull data from Piwik Pro are failing. The error message is:

There was an error caused by the community connector. Please report the issue to the provider of this community connector if this issue persists.

### Connector details

API Error: Failed to fetch available columns.

Error ID: ce1097f9

I am using the current version of the connector. ALL of the reports were receiving data from PP as recently as yesterday.

2

hello @David_Culbertson,

We have checked this problem internally, can you see if this is still broken? We suspect it might be temporary issue.

3

Hello @jfidala

It resolved itself over about an hour. At first, only tables properly loaded while other types of charts in Looker (scorecards and bar charts) continued to give the error for another 30 minutes or so. Strange.