Anonymous tracking, why still seeing subdivision and city in reports

Privacy
1

I have one site with following settings:

  • Ask visitors for consent → OFF
  • Use a session hash → ON
  • Use visitor cookies → OFF
  • Comply with CNIL guidelines → ON
  • Don’t collect visitor’s device data → ON
  • Mask IP addresses → ON (Level 2)

In Locations report, I’m not only seeing visitors’ Country, but also Subdivision and City. Regarding to table in this page: Can I collect any data from visitors who don’t consent? | Piwik PRO help center, I thought there would be only Country-level data.

2

Hello @Mika

Go to the end of the privacy settings page, and after “Mask IP Adress” you should find location settings:

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Let me know if this works.

3

Oh, I see. Thanks! The Location dropdown menu was disabled because “Use global settings” was checked. I unchecked it and chose “Country”. It’s obvious fix to this case :slight_smile:

I really thought that tracking was automatically limited to country-level when anonymous tracking settings are used. As it is said here: https://piwik.pro/blog/how-to-do-useful-analytics-without-personal-data/:

Cookies and session hash

  • The visitor’s IP address is completely erased.
  • Geolocation is limited to the country level.
  • The visitor’s actions create a session.
  • The visitor completes a goal: subscribes to the newsletter.
  • The visitor enters a funnel defined for the tracked website.
  • During the subsequent session, the user is not recognized as a returning visitor.
  • The visitor’s purchase is not attributed to Google organic search channel – it’s classified as Direct.
  • Most metrics in Audience, Behavior, and Video Overview are accurate.