Cannot set multilingual form

Privacy
1

Hi there,
I’m following the instructions at: Add languages to the consent form | Piwik PRO help center

The idea is to have the consent form displaying in French or English.

However, I can’t seem to make the French version appear. The form only displays in English.

Here are the settings:

settings
settings777×240 10.6 KB

And here’s the form:

form
form1017×162 16.9 KB

I am using Chrome, with the Locale Switcher plugin set to French:
locale

There must be something I’m missing?

Thanks,
Mark

2

Hi there!

When you have more than one language on the consent form, there should be a dropdown list of available languages in the upper left corner. I can’t see on the screenshot because it’s cropped, so please let me know if it’s present :smile:

3

Hi, thanks for getting back to me.

Here’s the screenshot of the entire form:

screenshot-2023-08-29-11-52-09
screenshot-2023-08-29-11-52-091092×266 20.2 KB

There’s no drop down…

Thanks,
Mark

4

Alright, thanks for the information. Could you share the URL of the site you’re experiencing this issue on? You can send it to me via private message or here in the thread.

5

Of course - sorry, I should have put that in the first message: https://musiqueroimorvan.fr/

6

I checked your instance and you have those languages set up on a demo site instead of the one you linked here. You can change the site you’re working on in the upper right corner :smile:

7

Aha! Thank you so much!