Hello,
I just set-up goal tracking a few days ago for a low traffic moving company website. On both March 20 and March 23, I see one extra goal conversion that seems like an echo of a previous goal completion. I know for certain these are not conversions because all completed moving estimate forms are stored in the WP backend. I have noticed a couple of things about the two “echo” goal completions:
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Same device/platform for both actual conversion and ghost conversion: Mobile Safari 17.3, iOS 17.3
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Same source / medium for the ghost conversions: direct / direct
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Same entry page for the ghost conversions: /free-estimate-thank-you/ (this is the goal confirmation page)
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The ghost conversion, in both cases, was more than 30 minutes later.
Clearly, Piwik Pro is treating the 2nd viewing as a new session
Is Safari messing things by deleting the 1st party Piwik Cookie? Or is something else causing this issue?