Error 404 on tracking JS


I have add a new website in my piwik account and set it manually

I have check the .js file and I have a 404 error as the file seems to be missing.

In tag manager, website address is also empty

I have even tried to cancel the website from Piwik and add it again (so get another Site ID) but the problem is the same.

On this account I have another website and the other one is working correctly without any problem

Any idea on what could be the problem and how to solve it ?


Hi @David_BATTU,

Can you please send me the website URL where the issue occurs? (It can be a private message)

Thanks @kamilb
I can’t share website (work in progress)
I have an error console log :
Capture d’écran 2023-12-20 à 15.08.04

It seems that Piwik did not generate the JavaScript file.