‼️ Help! New debug mode does not work anymore in our setup!

Hello Piwik team,

as I tried to improve Tag Management today, I saw that old Debug Mode access via adding URL parameter “?_stg_debug” does not work anymore. Our setup is more complex, working i.e. with a rollup property and a custom Piwik source code integration.

The four aspects on your new help page I have checked.

  • Your browser allows popups. Some browsers, such as Safari, block them by default. → Yes, browser allows popups.
  • The necessary code is installed on your site. → Yes, the code is installed (It’s individually integrated into a single page application. I don’t know if its correct towards this new debug mode feature…)
  • Your site address is correct and you’re connecting to the correct URL. → Yes, of course.
  • Ad-blocking extensions are temporarily disabled. → Yes, all are disabled.

But still, Debug Modes feedback remains to be “Connection lost”.

Can you please contact me to help, if you like directly via email: mail@thomasgerstmann.de?

Thank you!

Hi @thomasgerstmann,

I’ve sent you an email. Apologies for the inconvenience; we’re actively working on identifying the cause of the issue.

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