I’ve built a custom report- a table with session details. So for each session I can see the User ID, Session Time, entry URL, Exit URL, Country etc.
I’ve just added the returning visitors column and found a problem- there are no returning visitors. Every session is marked as “new”. When I went to our Audience Overview I see we had a few returning visitors in the first days after we launched the site, but none since. This is impossible, since there are at least 5 people on our team (myself included) who visit the site on a daily basis, I can see my sessions in our new custom table but all my sessions have “New” in the returning visitor column.
What are some troubleshooting steps I can take here? I’ve been up and down our cookie settings, and can’t seem to find out what has gone wrong.