kf1web
January 16, 2024, 12:32pm
1
Hi
Trying to understand where data is stored and came across this ressource
Piwik PRO Core is hosted in Germany and we guarantee that the data remains at rest in European Economic Area.
Our infrastructure for Piwik PRO Core is hosted in the Azure platform in Germany and data is replicated (for disaster recovery) to a different physical location, also in Germany. We follow strict guidelines on data encryption, do not replicate, transfer or process data outside of EU. Also all our technical and support staff is located in the EU, ruling out the possibility of the acciden…
It is important to us that data is stored i the EU
Checking the Core DPA ( 2.5 data Storage)it does not seem that clear where data is actually placed
Updated June 12, 2023 This Data Processing Agreement (this “Agreement”) contains the terms and conditions that govern personal data transfers, hosting, and other related services provided by Piwik PRO (the “Services”). This Agreement shall be read...
Est. reading time: 23 minutes
Is there a better resource explaining where data is stored or a way to check it is the interface?
piotr
January 17, 2024, 3:39pm
2
Hi @kf1web ,
You’re right, our DPA is missing the exact Piwik PRO region for Core which is Germany West Central (Frankfurt) service operated by Microsoft Azure. See below:
I’ll ask the team to update the DPA. Thank you for pointing this out.
Cheers.
