SImon
1
Hi there, i have currently been using your piwik pro guide for implementing Heat Maps.
However it is not displaying any data and when i use debug mode the extension is saying that there is no data and i can’t turn it on.
I Have implemented everything through Google tag manager prior to this, so your guide is the only time i have used your tag manager.
SImon
3
- Yes
- 1 week ago approx
I might be overseeing something obvious, but can’t figure it out…
Hi Simon!
Could you share with me:
- URL of the site on which the heatmap was implemented
- your Piwik PRO instance name
in a private message? This way I’ll be able to debug the issue
.
SImon
5
i have sent it 
Although unsure what an instance name is