Tags are not activated

The tags are not in the debug overview, what may be the reason for this?

I also get this error: Excluded event
Page URL: https://pre-store.wiris.com/en?_stg_debug=
Exclusion reason: IP is on the blacklist in settings

What does it refer to?

Hi. Mentioned site is behind http auth so I can’t check it. Could you provide any screenshot describing the issue?